Customer Service
Welcome to our Customer Service area. Here you will find information on many topics. Looking to set up an Auto Pay account, look no further than the link below. Questions regarding your bill or the Sheboygan Water Utility? Checkout our FAQ page for answers to some common questions.
Paying Your Bill
Interested in paying your bill online? Look no further. Please use the link below and you will be taken to our Bill Pay area that will walk you through the process.
Click here to learn how to pay your bill online
Need Assistance Paying Your Bills?
New water and sewer programs are available through Wisconsin Home Energy Plus. Visit one of the below vendors to see if you qualify for assistance:
Other Utility assistance:
Additional resources for help during hard times:
Customer Confidentiality
Your information is treated as private by the utility and can only be disclosed as permitted by Wis. Stat. § 196.137. To authorize disclosure of your customer information to a third party, the below form must be completed in its entirety.
Consent to Disclose Customer Information
Support Materials
Sign Up for Convenient FREE Auto Pay! PDF