Manage Your Account Online with Ease! Sign up for FREE AUTO PAY, View Your Account Balance, Make a One Time Payment*,or Opt Out of Paper Statements:
***PLEASE NOTE: If you originally signed up for Auto Pay directly with the Sheboygan Water Utility (by paper form), you need to contact the Utility at 920-459-3800 Option 2 to make any changes to your Auto Pay!***
Need help logging in or creating a log in? Call 877-885-7968 & press "0" to talk to a live rep during business hours.
When you receive your E-Statement Email: Make no payment if you are on Auto Pay with the Sheboygan Water Utility or PSN! Simply log in to view your statement for FREE.
*Fee applies to Payments made through Payment Service Network (PSN), Except for Auto Pay Transactions Made via Checking or Savings accounts. Auto Pay transactions set up through PSN via a Checking or Savings Accounts are FREE to the customer. As of 06/01/2013, Credit Card processing fees charged by Payment Service Network for payments made by Credit Card online, by phone or in the office are charged 2.75% of the transaction amount, payments under $100 are charged a flat fee of $2.65. One time payments made online or by phone via EChecking or Esavings are charged a flat fee of $1.00.
If your account is within 1 day of disconnection, we strongly advise you to contact the Sheboygan Water Utility with the confirmation number you receive after making your payment online or by phone. This will help prevent any further disconnection process.
If you are currently disconnected you must call the Sheboygan Water Utility to have services reconnected. Services will not automatically be restored once payment is made.
Past due amounts added to the Property Taxes must be remitted to the Sheboygan County Treasurer to ensure proper credit to your account. These cannot be paid to the Water Utility.
Payment Service Network (PSN), the payment processors, charges a convenience fee for payment processing. The Sheboygan Water Utility does not receive these fees.