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Job Opening: Utility Support Spcialist

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The Sheboygan Water Utility has the following Job Opening:

Utility Support Specialist

The support specialist works with customers in the Utility's fiscal department, by phone and in person, answering questions,  processing customer payments, and managing account transfers.  Requires the ability to maintain good customer relations.   

Performs routine fiscal duties such as posting cash receipts, preparing bank deposits, conducting quarterly billing, a/p, and a/r.  Includes collections, data entry, and appointment scheduling.  Requires the ability to use Excel spreadsheets, databases, and financial software packages. 

Qualifications include a two-year Associates degree in accounting or business-related field and significant customer service experience.  Candidate must have exceptional communication skills and an interest in public service.

The Utility offers an excellent benefit package including the WI Retirement system, comprehensive health, dental, and life insurance.  Starting wage is $20.84 per hour.  Send resume and introduction letter to hr@sheboyganwater.org before July 18.  The Utility is an Equal Opportunity Employer. Confidentiality cannot be guaranteed.  Phone calls or personal visits will not be accepted.

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